Shipping and Returns
OneClocks are shipped in custom designed packaging that is completely recyclable and compostable. Standard shipping times from our fulfillment center to your doorstep are typically 3 to 5 business days for the US, and longer for international destinations.
As a small startup making a limited number of clocks, we are only able to accept returns for manufacturer defects. Our warranty does not cover damaged products or parts. Just send an email to firstname.lastname@example.org describing your problem. Photos and/or videos are helpful as well. We’ll either send you a replacement or figure out a way to make things right.