Shipping and Returns

OneClocks are shipped in custom designed packaging that is completely recyclable and compostable. Standard shipping times from our fulfillment center to your doorstep are typically 3 to 5 business days for the US, and longer for international destinations.

As a small startup making a limited number of clocks, we are only able to accept returns for manufacturer defects. Our warranty does not cover damaged products or parts. Just send an email to describing your problem. Photos and/or videos are helpful as well. We’ll either send you a replacement or figure out a way to make things right.