This "Privacy Policy" describes the privacy practices of OneClock, LLC. ("Company", "we", or "us") in connection with the oneclock.co websites and any other website that we own or control and which posts or links to this Privacy Policy (each a "Site" and , collectively, the "Sites"), Company's online store accessible via the Sites, and other services Company may offer or enable through the Sites (collectively with the Sites, the "Services"), and the rights and choices available to individuals with respect to their information. Company may provide additional or supplemental privacy policies to individuals for specific products or services that we offer at the time we collect personal information. These supplemental privacy policies will govern how we may process the information in the context of the specific product or service.
Table of Contents
Personal Information We Collect
Information You Provide to Us. Personal information you provide to us through the Services or otherwise includes:
- Contact information, such as your first and last name, email and mailing addresses, and phone number.
- Content you choose to upload to the Services, such as text, images, and video, along with the metadata associated with the files you upload.
- Account information, such as your username and password that you may set to establish an account with us.
- Registration information, such as information that may be related to a service, an account or an event you register for.
- Feedback or correspondence, such as information you provide when you contact us with questions, feedback, or otherwise correspond with us online.
- Transaction information, such as payment method information, billing and shipping address, information about payments to and from you, and other details of products you have purchased from us. This information may be collected by us or by our Payment Processor(s) (defined below).
- Usage information, such as information about how you use the Services and interact with us, including information associated with any content you upload to the Sites or otherwise submit to us, and information you provide when you use any interactive features of the Services.
- Marketing information, such as your preferences for receiving communications about our activities, events, and publications, and details about how you engage with our communications.
- Other information that we may collect which is not specifically listed here, but which we will use in accordance with this Privacy Policy or as otherwise disclosed at the time of collection.
Information We Obtain from Social Media Platforms. We may maintain pages for our Company on social media platforms, such as Facebook, LinkedIn, Twitter, Google, YouTube, Instagram, TikTok and other third-party platforms. When you visit or interact with our pages on those platforms, the platform provider's privacy policy will apply to your interactions and their collection, use and processing of your personal information. You or the platforms may provide us with information through the platform, and we will treat such information in accordance with this Privacy Policy. In addition, when you use certain Company-related hashtags on your Instagram posts, those posts may be displayed on our Sites.
Information We Obtain from Other Third Parties. We may receive personal information about you from third- party sources. For example, a business partner may share your contact information with us if you have expressed interest in learning specifically about our products, or the types of products we offer. We may obtain your personal information from other third parties, such as marketing partners, publicly available sources and data providers.
Cookies, Facebook Pixel, and Other Information Collected by Automated Means.
We, our service providers, and our business partners may automatically log information about you, your computer or mobile device, and activity occurring on or through the Services, including but not limited, your computer or mobile device operating system type and version number, manufacturer and model, device identifier (such as the Google Advertising ID or Apple ID for Advertising), browser type, screen resolution, IP address, the website you visited before visiting our Sites, general location information such as city, state or geographic area; information about your use of and actions on the Services, such as pages or screens you viewed, how long you spent on a page or screen, navigation paths between pages or screens, information about your activity on a page or screen, access times, and length of access; and other personal information. Our service providers and business partners may collect this type of information over time and across third-party websites and mobile applications.
On our webpages, this information is collected using cookies, browser web storage (also known as locally stored objects, or "LSOs"), web beacons, and similar technologies, and our emails may also contain web beacons.
A "cookie" is a text file that websites send to a visitor's computer or other Internet-connected device to uniquely identify the visitor's browser or to store information or settings in the browser. Browser web storage, or LSOs, are used for similar purposes as cookies. Browser web storage enables the storage of a larger amount of data than cookies. A "web beacon," also known as a pixel tag or clear GIF, is typically used to demonstrate that a webpage was accessed or that certain content was viewed, typically to measure the success of our marketing campaigns or engagement with our emails and to compile statistics about usage of our Sites.
Web browsers may offer users of our Sites the ability to disable receiving certain types of cookies; however, if cookies are disabled, some features or functionality of our Sites may not function correctly.
The Sites use the Facebook pixel which can be used to serve you ads on your social media based on your browsing behavior. Facebook's pixel also helps us be better about any advertising we send out to try to make sure it only goes to people who are likely to be interested in what we have to offer.
The data collected in this way is anonymous to us, i.e. we do not see the personal information of individual users. However, this data is stored and processed by Facebook, and Facebook may link this information to your Facebook account and also use it in accordance with Facebook's Data Usage Policy facebook.com/about/privacy/. You can allow Facebook and its partners to place ads on and off Facebook. A cookie may also be stored on your computer for these purposes.
If you want to opt of the collection and use of information for ad targeting on Facebook, visit aboutads.info/choices/ and manage the companies you receive advertising from. You will need to do this, though, for each browser.
Referrals. Users of the Services may have the opportunity to refer friends or other contacts to us. If you are an existing user, you may only submit a referral if you have permission to provide the referral's contact information to us so that we may contact them.
How We Use Your Personal Information
We use your personal information for the following purposes and as otherwise described in this Privacy Policy or at the time of collection:
To Operate the Services. We use your personal information to:
- provide, operate and improve the Services
- process and fulfill orders placed through the Services
- provide information about our products
- establish and maintain your account with us
- enable security features of the Services, such as remembering devices from which you previously logged in
- facilitate social features of the Services, such as providing chat or messaging functionality
- communicate with you about the Services, including by sending you announcements, updates, security alerts, and support and administrative messages
- communicate with you about events or contests in which you participate
- understand your needs and interests, and personalize your experience with the Services and our communications
- provide support and maintenance for the Services
- to respond to your requests, questions, and feedback
For Research and Development. We analyze use of the Services to analyze and improve the Services and to develop new products, including by studying user demographics and use of the Services.
To Send You Marketing and Promotional Communications. We may send you OneClock-related marketing communications as permitted by law. You will have the ability to opt-out of our marketing and promotional communications as described in the "Opt Out of Marketing" section below.
To Comply with Law. We use your personal information as we believe necessary or appropriate to comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities.
For Compliance, Fraud Prevention, and Safety. We may use your personal information and disclose it to law enforcement, government authorities, and private parties as we believe necessary or appropriate to: (a) protect our, your or others' rights, privacy, safety or property (including by making and defending legal claims); (b) enforce our Terms of Service; and (c) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity.
With Your Consent. In some cases, we may specifically ask for your consent to collect, use or share your personal information, such as when required by law.
To Create Anonymous, Aggregated or De-identified Data. We may create anonymous, aggregated or de-identified data from your personal information and other individuals whose personal information we collect. We make personal information into anonymous, aggregated or de-identified data by removing information that makes the data personally identifiable to you. We may use this anonymous, aggregated or de-identified data and share it with third parties for our lawful business purposes, including to analyze and improve our products and the Services and promote our business.
How We Share Your Personal Information
We do not share your personal information with third parties without your consent, except in the following circumstances or as described in this Privacy Policy:
Affiliates. We may share your personal information with our corporate parent, subsidiaries, and affiliates, for purposes consistent with this Privacy Policy.
Service Providers. We may share your personal information with third party companies and individuals that provide services on our behalf or help us operate the Services (such as customer support, payment processing, hosting, analytics, email delivery, marketing, and database management services). These third parties may use your personal information only as directed or authorized by us and in a manner consistent with this Privacy Policy and are prohibited from using or disclosing your information for any other purpose.
Payment Processor(s). We may disclose your personal information to third party payment providers ("Payment Processors") in order to complete the payment transactions. Currently, Company uses Shopify Inc. and/or its affiliates ("Shopify") as its Payment Processor for payment services (e.g., card acceptance and related services). Shopify will be able to use and disclose your personal information as described in Shopify's Privacy Policy available at shopify.com/legal/privacy.
Professional Advisors. We may disclose your personal information to professional advisors, such as lawyers, bankers, auditors and insurers, where necessary in the course of the professional services that they render to us.
For Compliance, Fraud Prevention and Safety. We may share your personal information for the compliance, fraud prevention and safety purposes described above.
Business Transfers. We may sell, transfer or otherwise share some or all of our business or assets, including your personal information, in connection with a business transaction (or potential business transaction) such as a corporate divestiture, merger, consolidation, acquisition, reorganization or sale of assets, or in the event of bankruptcy or dissolution.
Your Choices
In this section, we describe the rights and choices available to all users.
Access or Update Your Information. If you have registered for an account with us, you may review and update certain personal information in your account profile by logging into the account.
Opt Out of Marketing Communications. You may opt out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email, or by contacting us at hello@oneclock.co. You may continue to receive order and other service-related and other non-marketing emails.
Cookies & Browser Web Storage. We may allow service providers and other third parties to use cookies and similar technologies to track your browsing activity over time and across the Services and third-party websites. Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. Please note that if you set your browser to disable cookies, the Sites may not work properly. Similarly, your browser settings may allow you to clear your browser web storage.
Do Not Track. Some Internet browsers may be configured to send "Do Not Track" signals to the online services that you visit. We currently do not respond to "Do Not Track" or similar signals. To find out more about "Do Not Track," please visit allaboutdnt.com.
Choosing Not to Share Your Personal Information. Where we are required by law to collect your personal information, or where we need your personal information in order to provide the Services to you, if you do not provide this information when requested (or you later ask to delete it), we may not be able to provide you with our services. We will tell you what information you must provide to receive the Services by designating it as required at the time of collection or through other appropriate means.
Other Sites, Mobile Applications, and Services
The Services may contain links to other websites, mobile applications, and other online services operated by third parties. These links are not an endorsement of, or representation that we are affiliated with, any third party. In addition, our content may be included on web pages or in mobile applications or online services that are not associated with us. We do not control third party websites, mobile applications, or online services, and we are not responsible for their actions. Other websites, mobile applications, and online services follow different rules regarding the collection, use and sharing of your personal information. We encourage you to read the privacy policies of the other websites, mobile applications, and online services you use.
Security Practices
The security of your personal information is important to us. We employ a number of organizational, technical and physical safeguards designed to protect the personal information we collect. However, security risk is inherent in all internet and information technologies and we cannot guarantee the security of your personal information.
Our Sites are hosted on Shopify. They provide us with the online e-commerce platform that allows us to sell our products to you. Shopify's use and disclosure of your personal information, including their security practices related thereto, is described in Shopify's Privacy Policy available at shopify.com/legal/privacy.
International Data Transfers
We are headquartered in the United States and have service providers in other countries, and your personal information may be transferred to the United States or other locations outside of your state, province, or country where privacy laws may not be as protective as those in your state, province, or country.
Children
The Services are not directed to, and we do not knowingly collect personal information from, anyone under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us. We will delete such information from our files as soon as reasonably practicable. We encourage parents with concerns to contact us at hello@oneclock.co
Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the Sites. We may, and if required by law will, also provide notification of changes in another way that we believe is reasonably likely to reach you, such as via e-mail (if you have an account where we have your contact information) or another manner through the Services.
Any modifications to this Privacy Policy will be effective upon our posting the new terms and/or upon implementation of the new changes on the Sites (or as otherwise indicated at the time of posting). In all cases, your continued use of the Services after the posting of any modified Privacy Policy indicates your acceptance of the terms of the modified Privacy Policy.
How to Contact Us
Please direct any questions or comments about this Policy or privacy practices to legal@oneclock.com. You may also write to us via postal mail at:
- OneClock, LLC
- 1700 Lincoln Street, Suite 4300, Denver, Colorado 80203
- Attn: Legal
Last Updated: November 11, 2020
